Privacy Policy
How we collect, use and protect your data.
Last updated: July 2026
1. Information We Collect
We collect information you provide when booking a ride — such as your name, phone number, email, pickup/drop-off details and trip preferences. We may also collect technical data like device type and usage analytics to improve the site.
2. How We Use Your Information
Your information is used to process bookings, assign verified drivers, send trip updates via SMS/email/WhatsApp, and provide customer support. We do not sell your personal data to third parties.
3. Cookies & Tracking
We use cookies and similar technologies for session management and analytics (including Google Analytics). You can disable cookies in your browser, though some features may not work as intended.
4. Third-Party Services
We may integrate with third-party providers for payments, maps and analytics. These providers have their own privacy policies, and we encourage you to review them. Payment data is handled by PCI-compliant processors and is never stored on our servers.
5. Data Security
We use encryption (HTTPS) and access controls to protect your data. While no method is 100% secure, we follow industry practices to safeguard your information.
6. Your Rights & Preferences
You may request access to, correction of, or deletion of your personal data by contacting us. You can also opt out of promotional communications at any time.
7. Contact
For privacy-related questions, email support@ridevihar.in or call +91 7050396561. This policy may be updated periodically; the latest version is always posted here.